Become a Partner
Smart Action provides hosted, speech IVR services to midsize and Fortune 500 customer call centers. Our solution features artificial intelligence and natural language capabilities that quickly determine caller intent and allow us to address more complex calls than any conventional IVR available. This results in a superior call experience and higher call completion rates—at about a quarter of the cost of live agents.
Our ideal business partner provides services or products to midsize or large contact centers. We also partner with other solution providers, when a call center service, such as an intelligent IVR, is a complementary offering for their business.
Enhance the value of your service, increase product stickiness and improve your financial results by partnering with the technology leader in intelligent call automation!
Referral Partners
Referral partners provide leads and are compensated for each qualified lead that results in a closed deal. We are interested in mutual referral programs for innovative technologies that deliver added value for our customers.
Technology Partners
We also partner with call center industry leaders to develop and provide integrated solutions that benefit joint customers, increasing their competitive advantage. Our strategic alliance partners bring industry expertise and leading technologies that enable us provide a broad range of reliable, value added solutions to contact centers.
Interested in becoming a Smart Action Partner? Sign up here!
If you are a technology provider with market reach and complementary technology that is looking to distinguish itself from the pack by offering the leading intelligent call automation technology, let us know. Email us at partners@smartaction.com with company contact information and let us know how you would like to work with us.
Current Partners
Aamcom has been helping businesses meet their telecommunications needs since 1953 with the highest quality professional operator and customer services available.
Ansafone Contact Centers helps emerging to Fortune 500 companies increase revenue and improve customer satisfaction, by providing inbound and outbound bilingual customer interaction services (call center, web chat, email), with multiple centers across the US. With more than forty years in business, using redundant IT Platforms, and reinvesting 30% of its net profit in R&D, Ansafone adapts and aligns its operations with customers processes, resulting in 12.3 million inbound and 4 million outbound customer interactions serviced per year.
Broadcore is a national provider of hosted unified communications services for businesses. Through an extensible, highly scalable IP communications system, Broadcore offers a unified communications platform for voice (VoIP), data, and mobility communications across the enterprise and multi-location businesses. Broadcore’s solutions allow the enterprise to increase employee productivity, accelerate business processes, and improve customer care through tight integration of dispersed communications endpoints for office, mobile, or call center employees.
Offering the very best in US-based, outsourced Contact Center services, Customer Direct is an industry leader in Live Agent customer interactions. From customer service to technical support, and from phone calls and chats to emails and social media, Customer Direct has a solution to meet a wide variety of customer interaction needs.
Nuance is the leader in Voice Web software – speech recognition, voice authentication, text-to-speech and voice-browsing products that make the information and services of enterprises, telecommunications networks and the Internet accessible from any telephone. SmartAction is one of a few automation providers using their Tier4 Statistical Language Model (SLM) technology. We take it to higher levels of functionality than most others do by using it throughout the conversation for a more pleasant, natural, and robust user experience.
On-Line Technologies is a professional software development organization specializing in the on-line delivery of customer contact center solutions. They enhance client success by creating and supporting state-of-the-art software solutions and automation to contact centers. Products include call-center agent software, such as a full-featured, integrated commerce package for customer service and order management. The ability to combine their offerings with SmartAction solutions is a key differentiator in the call center marketplace.
Piranha Marketing provides knowledge products, marketing tools, robotic selling systems, and training to entrepreneurs seeking to create an ELF Business™ - easy, lucrative, and fun.
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Rhino Advantage is considered to be the nation's #1 consultant in the retail automotive industry regarding the practical application of web-based cutting edge technologies. Since 1995 Rhino Advantage founder, Jeff Ward, has worked with over 1000 dealerships including: AutoNation, United Auto Group, Van Tuyl, Earnhardt, Classic, Phil Long, Courtesy Chevrolet, Jim Click, Chapman ... and many more.
Restaurant Revolution Technologies, Inc. (RRT) is an established company who offers a comprehensive restaurant off-premise solution to a growing trend of casual dining restaurants who demand the technology and operational expertise for the managing of their take?out, curbside, online and delivery orders. Restaurants want complete control of their customer experience while lowering their operational and labor costs. RRT has designed and built the only off?premise solution to address these issues by offering the restaurant an all in one complete solution.
Scorpion Computer Services is a Business Solution Provider utilizing a specialist rather than generalist approach. During our 20+ years experience, we have gathered together a team of World Class Experts. These high caliber individuals have decades of experience working together to deliver robust, high quality solutions. Our specialists are experienced in maintaining long term focus while delivering tactical short term solutions to dramatically lower your total cost of ownership (TCO) for the lifetime of your systems. Our core competencies include due diligence, architecture, process, quality assurance and regulatory compliance systems to solve hard IT problems. We have earned the trust of our clients who retain us for years as their strategic partner and trusted adviser in an IT General Counsel role.
